Job Description
- Data changes (50%)
- Author data change requests based on client’s needs.
- Coordinate the implementation and ensure closure of the data changes
- Maintenance tasks (30%)
- Take appropriate actions to resolve the tickets where needed
- Investigate issues and manage the resolution or escalate to other groups for further investigations – GTs, Ops tickets
- SCR support - perform SQR Data Setup support
- Reconciliation - Interim/study End analysis from DM
- Documentation (15%)
- Draft study specific user guides, SUSR’s , HDSG and finalize based on PM comments
- Prepare IM slides, Update communication/ VMP
- Closeout Tasks (5%)
- Study closeout Checks
- Download reports and store in the SharePoint
- Adhoc tasks
- Other related duties as required by business need
Skills & Competencies:
- Accountable to perform tasks on-time, and with high quality.
- Strong customer service ethics, always providing excellent service to all stakeholders.
- Excellent written and verbal communication skills
- Strong team player with ability to work independently.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Good problem solving and analytical skills.
- Ability to learn a technical system.
- Strong working knowledge of Microsoft Office
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.